Spare Connect Live 2026
Track 02Spare Connect 2026 · Customer-led

Building Your Spare Ecosystem

Six conversations led by the operators doing the work — modernizing rider engagement, blending fixed-route with on-demand, deploying AI voice, and turning operational data into network strategy.

6 discussions9 speakers6 agencies
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Rider Experience

Digital Shift, Real Impact: Modernizing Rider Engagement

Christina Pflueger
Metropolitan Council of the Twin Cities
Amanda Baird
PSTA
Jessica Clark
Waco Transit System
Peter Redpath
Spare
Jessica Savage
Spare
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MULTIMODAL

Smarter Together: Coordinating Demand Response and Fixed Route for Network Growth

Ben Picone
Metropolitan Council of the Twin Cities
Nick Milum
Spare
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AI

Please Hold… Or Maybe Not: PSTA's AI Voice Journey

Bonnie Sato
Pinellas Suncoast Transit Authority
Pat Gregory
Spare
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Multimodal

Commingling Micro + Para: When, How, and Why

Bobbie King
Votran
Chris Mandrell
Citibus
Chad Ballentine
Spare
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Operations

Rethinking Open Fleets: Flexibility, Equity & Rider Experience

Bonnie Sato
Pinellas Suncoast Transit Authority
Luke Friesen
Spare
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Analytics

From Insight to Impact: Bridging Operational Performance and Network Planning

Derek Czapnik
Hill County Transit District
Hope Ann Ramadan
Nassau County / TransDev
Chad Ballentine
Spare
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Have a story to tell next year?

The strongest sessions at Connect come from operators sharing what they've shipped. Tell us what you're working on.

Sessions will be selected by Spare, not all submissions will be accepted.

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